What the EU AI Act means for AI Literacy in Enterprises

Is your organisation equipped appropriately for the EU AI Act era?

AI literacy isn’t a legal requirement yet. But it’s fast becoming a strategic necessity.
As the EU AI Act takes effect, businesses are under growing pressure to use AI safely, ethically, and effectively.
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Are your teams equipped with the knowledge and skills to make confident, compliant and value-driven use of AI?

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The EU AI Act in a nutshell

The EU AI Act is the world’s first comprehensive framework for artificial intelligence. Its goal is to ensure that AI use across Europe is safe, transparent and trustworthy.

According to Article 4 of the EU AI Act, any provider or deployers of AI systems must ensure, to the best of their ability, that all staff have a sufficient level of AI literacy. Therefore, any businesses using AI in any way are required to provide mandatory AI literacy training for their workforce.

It categorises AI applications by risk level and places new obligations on organisations that develop, deploy or use AI in their operations.
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This includes requirements for:

Transparency and accountability in AI decision-making
Risk assessment and mitigation for high-impact systems
Human oversight and documentation
Ethical and environmental considerations in AI development

Note: Companies based outside the EU that offer AI systems or services to users within the EU are also subject to the Act.

Even if your business is not developing AI systems, you may still be affected as an AI user, particularly if your teams rely on tools that automate decisions or process customer data.
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Why is AI literacy important?

AI literacy bridges the gap between regulation and readiness.Organisations that invest in AI education are better equipped to:

Use AI confidently, without crossing ethical or legal boundaries
Spot compliance risks early and act responsibly
Improve productivity through effective use of GenAI tools
Build trust with customers, regulators, and partners

Recent research shows:

of employees already use AI tools at work, often without formal training

Expected increase in workplace performance for companies using AI

of organisations have adopted AI for at least one business function

of organisations have a clear AI policy or upskilling strategy

AI literacy ensures your workforce understands both the potential and the parameters of AI, turning risk into opportunity.

Does the EU AI Act apply to your business?

Does your organisation use AI in any of the following ways?

Automated decision-making
Use of generative AI tools
AI models that influence operations, marketing or strategic decision-making
Processing of personal data through AI platforms
Procurement or integration of AI-powered SaaS tools

Does your organisation…

Operate in the EU?
Offer AI systems or services to users within the EU?
Have customers in the EU?
Employ staff in the EU?

Even if you’re not directly developing AI systems, you’re responsible for how AI is used within your workflows.

That’s why building AI literacy, from the boardroom to the front lines, is key to operational and ethical compliance.

Our Solution: AI for Business - Build AI literacy in 4 hours

Our AI for Business programme empowers teams to understand, apply and govern AI responsibly.

Delivered in four 1-hour sessions, it provides a structured path from awareness to application.